Terms and Conditions of CloudyHato Plant Store

Effective Date: December 31, 2024

Welcome to CloudyHato Plant Store. These terms and conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website and services, you agree to abide by these Terms and Conditions. If you do not agree to these Terms, please do not use our website or services.

1. General Information

CloudyHato Plant Store is a retail business offering plants, planters, gardening tools, and related products. Our physical location is at:

CloudyHato Plant Store
1130 Bonner St, Silsbee, Texas
Phone: (409) 385-2061
Email: info@cloudyhato.com
Website: cloudyhato.com

2. Use of Our Website

  • Eligibility: By using this website, you represent that you are at least 18 years of age or have the consent of a parent or guardian to use our website. You must have the legal capacity to enter into a binding contract.
  • Account Registration: Certain features of our website may require registration or the creation of an account. When registering, you agree to provide accurate and complete information and keep it updated. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
  • Prohibited Uses: You agree not to use our website for any unlawful or prohibited purposes, including but not limited to:
    • Violating any applicable laws or regulations.
    • Uploading or transmitting harmful or illegal content (e.g., viruses, malware).
    • Engaging in fraudulent activities.

3. Products and Pricing

  • Product Availability: We make every effort to ensure that the products on our website are available for sale, but availability may change at any time. We reserve the right to limit quantities and modify or discontinue products at our discretion.
  • Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices include applicable taxes, but shipping charges are additional unless otherwise specified. We make reasonable efforts to ensure that pricing information is accurate, but errors may occur. If we discover a pricing error, we will notify you and provide an option to cancel or proceed with the correct pricing.
  • Descriptions and Images: We strive to accurately depict our products through descriptions and images. However, due to differences in monitor settings and lighting conditions, the color or appearance of the products may differ slightly from what is shown online.

4. Orders and Payments

  • Order Process: When you place an order through our website, you are making an offer to purchase the products listed in your cart. We reserve the right to accept or reject your order at any time.
  • Payment: We accept payments through various methods including credit cards, debit cards, and PayPal. Payment is due at the time of order. Your payment will be processed securely via a third-party payment gateway.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as an acknowledgment that we have received your order, but it does not constitute an acceptance of your offer to purchase.

5. Shipping and Delivery

  • Shipping Fees: Shipping charges will be calculated based on the weight, dimensions, and destination of your order. For detailed shipping costs, please refer to our Shipping Policy.
  • Shipping Times: We aim to process and ship orders within 1-3 business days, depending on product availability. Delivery times may vary based on location and shipping carrier. You will receive a tracking number once your order has shipped.
  • Risk of Loss: Once the products are delivered to the shipping carrier, the risk of loss or damage to the products is transferred to you.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Please refer to our Refund and Returns Policy for detailed information on how to return or exchange items and how we process refunds.

7. Privacy and Security

We value your privacy and are committed to protecting your personal information. Please read our Privacy Policy for more information on how we collect, use, and protect your personal data when using our website.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and trademarks, is the property of CloudyHato Plant Store or its affiliates and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written consent from CloudyHato Plant Store.

9. Limitationof Liability

CloudyHato Plant Store will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability to you for any damages, losses, or causes of action shall not exceed the amount you paid for the product that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold CloudyHato Plant Store, its affiliates, employees, and agents harmless from any claims, losses, or damages arising from your use of our website, violation of these Terms, or infringement of any intellectual property rights.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes arising from these Terms or your use of our website will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. Please check this page periodically to stay informed about any changes.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Effective Date: December 7, 2024
CloudyHato Plant Store
1130 Bonner St, Silsbee, Texas
Phone: (409) 385-2061
Email: info@cloudyhato.com